Elizabeth Moreno

Elizabeth Moreno is a seasoned Senior Business Analyst at Optus, with a robust career spanning over two decades in various business analyst roles. Elizabeth has extensive experience in documenting and improving business processes, conducting detailed analyses, and leading business improvement initiatives using methodologies such as project management, agile, and lean six sigma. Prior positions include Business Analyst at Webcentral Group and Arq Group, as well as a significant tenure at Optus, where contributions included developing technical solutions, constructing workflow charts, and recommending organizational changes to senior management. Elizabeth also held several customer service and sales roles earlier in the career, demonstrating a comprehensive understanding of business operations and customer relations.