Katie Jones

Katie Jones is an experienced professional in retail operations and sales management, currently serving as the Territory Operations Manager at Optus since October 2024. Prior to this role, Katie held the position of Store Team Lead at Cotton On Group from September 2023 to October 2024. Katie's earlier tenure at Optus, from April 2009 to June 2023, included roles such as Qld/NT Business Sales Executive, Flagship Store Manager, and State Retail Sales Coach, focusing on coaching and mentoring retail teams to enhance their sales techniques and customer service skills. Katie Jones holds a Certificate IV in Small Business Management from TAFE NSW, completed in 2006.