Rehan A. Qureshi

Rehan A. Qureshi is a seasoned professional in operational excellence and customer experience optimization, currently serving as a Senior Operational Excellence Manager at Optus since September 2019. Previously, Rehan held roles as a Customer Experience Optimisation Manager at Optus, an Operational Excellence Consultant at Vodafone Australia from April 2017 to September 2019, and a Quality of Service & Customer Experience Manager at Jazz from June 2010 to November 2016. Rehan began a career at Zong CMPak Ltd as a Network Operations Team Lead from August 2005 to June 2010. Rehan's educational background includes a Strategic CX certification from Macquarie University, an MBA in Marketing from the National University of Sciences and Technology (NUST), and a Bachelor's Degree in Electrical Engineering, also from NUST.