Steven Burnside

Senior Director: Strategy & Transformation (customer Success) at Optus

Steven Burnside is an accomplished senior director with extensive experience in strategy and transformation across various industries. Currently serving as the Senior Director of Strategy & Transformation for Customer Success at Optus, Steven leads long-term strategic planning and investment for the division. Prior to this role, Steven was Director of Strategy & Transformation at AVIV Group, where significant contributions were made to establish a pan-European property marketplace, including facilitating investor approvals and coordinating strategic execution. Steven's previous roles include Head of Strategy: Technology at Commonwealth Bank, where responsibilities included digital strategy development and investment prioritization, as well as a management consultant at Deloitte Australia, specializing in technology strategy and innovation. With a solid educational background including a Bachelor's degree in Engineering (First Class Honours) and a Bachelor's degree in Politics from the University of Adelaide, Steven Burnside combines technical expertise with strategic acumen.

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Optus

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As one of the largest telecommunications companies in Australia, Optus provides mobile, telephony, internet, satellite, entertainment and business network services to more than 10 million customers each day.