Carla Delduca

Carla Delduca has several years of work experience in various roles. Carla currently works as the Head of Business - Carriers/OEM Brazil at Siprocal since October 2021. Prior to that, they worked as a Digital Marketing Consultant at Flow Digital Consultoria since August 2017. Carla also held positions at Allied Brasil, serving as the Manager of Digital Business and Commercial Planning from September 2020 to October 2021, and as the Manager of Digital Business from November 2017 to September 2020.

Before joining Allied Brasil, Carla worked at Vivo (Telefônica Brasil) from October 2016 to August 2017, where they held the role of Omnichannel Manager. During their tenure, they significantly contributed to business strategy, reduced call center interactions, and generated savings for the company. Carla was responsible for improving customer experience, analyzing the market and competition, and implementing usability enhancements. Additionally, they led the adoption strategy through digital marketing initiatives both online and offline, resulting in the successful acceleration of the Meu Vivo APP and activation of the Digital Account.

Carla also gained experience at Hi-Midia as a Supervisor of Online Media from February 2010 to December 2010, and at M4U as a Junior Content Marketing Analyst from October 2007 to February 2010.

Carla Delduca has a varied education history. In 2004 to 2009, they pursued their undergraduate degree in Communication at Faculdade FACHA. In 2012 to 2014, they completed an MBA in Business Administration with a specialization in Business Management at Ibmec. Carla continued to enhance their skills by completing various workshops and courses, including Growth Hacking at Curso Online - E-commerce Hacks in 2018 and Product Management at Product Arena in 2017. Additionally, they participated in several in-company training programs at Telefonica Vivo, focusing on agile project management, leadership development, change management, lean six sigma, and project management. Carla Delduca's latest educational endeavor is the ongoing completion of a Growth Hacking course at E-commerce Hacks.