Prasenjit Chowdhury

Prasenjit Chowdhury is a seasoned professional in customer service with extensive experience spanning over a decade. Currently serving as a Senior Customer Service Representative at Sirchend Softwares since July 2017, Prasenjit manages faults and billing escalation calls. Prior to this role, Prasenjit was a Senior Consultant at MET Technologies Private Limited, focusing on web solutions. Earlier experience includes serving as a Customer Service Specialist at DDTC, where responsibilities included customer relationship management and issue resolution. Prasenjit also held a position in an international BPO at Ag Info Solution. Prasenjit holds a Bachelor of Arts in English Language and Literature from DAV College, Kanpur.