Vladimir Kudelko

Vladimir Kudelko is an experienced professional in client operations and support management, currently serving as the Client Operations Lead at HomeBuddy since December 2023. Previously, as the Director of the Learning Success Department at Careerist from May to November 2023, Vladimir organized the support team operations and successfully managed a team of 34 specialists, ensuring positive learning experiences for over 800 students quarterly. At Avito, from October 2017 to July 2022, Vladimir was a Customer Support Team Lead, where responsibilities included providing support to business clients on finance and accounting issues, handling significant email and call volumes, and developing training courses for new hires. Vladimir began the career as a Customer Support Specialist, resolving numerous user queries and collaborating with various departments to optimize product and process efficiency. Educational qualifications include a Bachelor of Business Administration in Management from The Russian Presidential Academy of National Economy and Public Administration, obtained in June 2017.