Kimberly Daugherty

Kimberly Daugherty is an experienced professional currently serving as the Associate Director of Support Services at SiriusXM, where responsibilities include program support for Customer Decision Hub (CDH), cross-functional collaboration, and prioritization of customer experience. Kimberly has held various managerial roles at SiriusXM since 2014, focusing on application strategy, corporate escalations, and business analysis, while previously working at Sprint Nextel and Simplexity in program management and process improvement roles. Kimberly's career began at Nextel Communications and Robert L. Millard, gaining valuable administrative support experience. Educational credentials include a degree in Digital Media & Web Strategy from the University of Maryland Global Campus, obtained in 2016.