Dominique Schmitt

Customer Happiness Manager - Team Lead at SIRPLUS

Dominique Schmitt has a diverse work experience spanning multiple industries. They began their career as an intern in marketing at Webasto AG in 2003, and later worked as a business administrator and apprentice at Imtech Deutschland GmbH & Co. KG from 2004 to 2007. In 2010, Dominique returned to Webasto AG as an intern in heavy-duty marketing, eventually becoming a student trainee and graduate student before leaving in 2012. From 2012 to 2020, they worked as a customer care agent at Peak Services Gmbh. In 2021, Dominique joined SIRPLUS as a customer happiness agent, and later became a senior customer happiness agent and team lead in 2022.

Dominique Schmitt's education history is as follows:

From 2021 to 2022, Dominique attended Lotos Yoga Berlin for a Yogalehrer-Ausbildung/Yogatherapie program.

In the year 2020 to 2021, Dominique pursued a Master of Arts - MA degree in Wirtschaftskommunikation from Hochschule für Technik und Wirtschaft Berlin.

Between 2007 and 2013, Dominique obtained a Bachelor of Arts (BA) degree in International Management from the University of Applied Sciences Augsburg.

In the year 2009 to 2010, Dominique studied Marketing stratégique et organisation at the Institut d'Administration des Entreprises (IAE) at Université Montpellier II.

Links

Timeline

  • Customer Happiness Manager - Team Lead

    June, 2022 - present

  • Sr. Customer Happiness Agent

    January, 2022

  • Customer Happiness Agent

    July, 2021