Ahmed Qunibi

Ahmed Qunibi is an experienced telecommunications professional with a strong background in service improvement, collaboration engineering, and network management. Currently serving as an Expert in service improvement at SITA, Ahmed focuses on omnichannel and unified communications. Prior to this role, Ahmed worked as a Collaboration Team Lead and Pre-Sales Engineer at Data Consult, and as a Senior Collaboration Officer at Arab Bank, where responsibilities included managing the bank's telephony system and ensuring efficient customer experiences through strategic IVR and routing. Additionally, Ahmed has a history with Estarta Solutions as a Senior Cisco TAC Collaboration Engineer and Huawei Technologies as a Wireless Engineer, emphasizing a commitment to technical support and network optimization. Ahmed holds a Bachelor's degree in Telecommunications Engineering from Princess Sumaya University for Technology.