Johannes Scheitel is a seasoned professional in customer success and operations, currently serving as the Vice President and Head of Customer Success at Siteimprove since February 2022, overseeing significant annual recurring revenue and a diverse customer base. With a track record of leadership roles at companies such as Leanplum, Gigster, and Kalo, Johannes has demonstrated expertise in customer success management, strategic operations, and team building. Johannes has provided mentorship to startups through Open Austria and is an active member of Pavilion. An educational background that includes an MBA from IE Business School and multiple degrees in Computer Science and Business Informatics supports Johannes's strong analytical and strategic capabilities.