Account Coordinator

Situation, a digital-first agency building passionate communities for live experience-based clients like WICKED on Broadway and The Metropolitan Opera, seeks an Account Coordinator to support the day-to-day execution of digital marketing plans and content production. This role will report to the Account Supervisor and support the Arts & Culture team. The right candidate is resourceful, detail-oriented, proactive, collaborative, and passionate about all aspects of arts & culture.

What You’ll Do

The Account Coordinator plays a key role in supporting the account team in providing best-in-class client support across our nonprofit arts and culture clients, executing digital marketing plans in collaboration with Creative and Media team members. They are responsible for administrative tasks and facilitating communication and workflow within our internal team. The right candidate is excited to learn about the digital media and entertainment industries and demonstrates clear communication skills.

Our office is located in midtown Manhattan and we are currently working in-office three days per week.

Sample Day-to-Day Responsibilities

• Schedule internal and external meetings
• Manage creative job requests, inclusive of creating project briefs
• Write and distribute client-facing notes following meetings
• Quality-assure that digital campaigns are ready to launch
• Execute organizational support for the account including emailing the client for approvals
• Work with Project Manager to ensure production jobs are proceeding according to plan
• Find opportunities for internal process refinement