Michaela Forster is an experienced professional in customer service and quality management, currently serving as a Functional Analyst Service at SKF Group since January 2022. Prior to this role, Michaela worked for SKF Österreich AG for over 25 years, holding various positions including Manager Customer Service and Quality, Manager Customer Service Bearing Repair, Customer Service Representative, and Assistant Product Management. Michaela's expertise encompasses solving customer issues, standardizing processes, managing remanufacturing requests, and handling global customer communications for hybrid bearings. Michaela's educational background includes a Reife- und Diplomprüfung from Bundeshandelsakademie für Berufstätige and training as a Bürokauffrau at Berufsschule Steyr 2.
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