Murray Hives

Murray Hives is a seasoned professional in IT service management and platform architecture, currently serving as a ServiceNow Platform Architect at SKF Group since February 2022. Prior experience includes a significant tenure at ICA Gruppen from 2008 to 2022, where roles ranged from Platform Solution Lead - ServiceNow, overseeing platform roadmaps and development, to Product Owner - ITSM ServiceNow, managing development pipelines and stakeholder requirements. Previous positions at Accenture and EDS focused on IT service management and data center transformations, with a foundational role as an Infrastructure Architect. Murray Hives holds a BA in Economics and Political Science, along with an Information Technology Professional Program certification from the University of Victoria.