Nursiam N

Nursiam N currently serves as an Assistant Trainer at Skill Academy by Ruangguru, where responsibilities include guiding online training sessions for up to 120 participants. Previous experience includes a role as a Customer Service Representative at FinAccel, addressing customer inquiries and complaints, and as a customer experience professional at Grab, focusing on providing exceptional service and resolving issues. Nursiam also has a background in telemarketing at SunLife and Cigna, where health insurance was offered to credit card holders. Beginning a career as a Cashier Customer Service at KOMPAS GRAMEDIA, Nursiam ensured efficient transaction processing and excellent customer support. Nursiam holds a degree from Universitas Esa Unggul, completing studies in August 2023.