Olivier Laffite

Olivier Laffite is a seasoned professional in the automotive industry, currently serving as the Customer Experience and Program Manager for SEAT, CUPRA, and ŠKODA at Volkswagen Group France since June 2022, and simultaneously holding the position of Consumer Care & Goodwill Manager at ŠKODA France since November 2019. With extensive experience at FCA Fiat Chrysler Automobiles from January 2006 to November 2019, Olivier held various roles including Parts and Services Zone Manager, overseeing a €25 million original parts and accessories business. Other notable positions include reliability management at Bertrandt for Renault/Nissan, technical advisory at Audi, and engineering roles at major automotive manufacturers such as PSA Peugeot Citroën, Ford, and Renault. Olivier Laffite holds multiple engineering degrees and specializations, including a Master from IFP School and a degree in Mechanical Engineering from the University of Technology of Belfort Montbéliard.