Vicol Marius Ciobanu

Vicol Marius Ciobanu has a diverse work experience in customer service and support roles. Vicol Marius started their career in 2007 as a Senior Customer Service Agent at RCS & RDS, where they worked on internet connection issues, provided support on different operating systems, and handled email issues.

In 2015, Ciobanu joined Drip University as a Customer Care Manager, managing the customer service team, scheduling webinars, and utilizing WordPress, Wistia, and Demio. Vicol Marius then moved to Drip Apps - SEO & Automation as the Head of Customer Support/Success Manager, where they coordinated, trained, and supported employees, as well as recruited new team members.

Ciobanu also worked as a Customer Support Manager at Cloud PBN, Head of Customer Support at Drip Plus Manager, Success Manager at Serp Suite, and Customer Service Manager at Parrot Loop. In these roles, they managed support teams, utilized various SEO tools and platforms, and built authority sites from scratch.

Additionally, Ciobanu was the Managing Customer Service Team at DripWay, an automated PBN domain marketplace, where they oversaw the ticketing system, managed customer and support teams, and performed domain checks using tools like Majestic, Ahrefs, and Wayback Machine.

Most recently, they worked at Skup as the Head of Customer Success, responsible for ensuring customer satisfaction. The duration of this role is not specified in the provided information.

Vicol Marius Ciobanu began their education journey in 1998 at Stefan Procopiu High-School Vaslui. Vicol Marius completed their studies in 2002, earning a degree in Analyst - Programmer. Following this, in 2005, they enrolled in the Faculty of Computer Engineering and Automatic Control at the university in Iasi, Romania. Currently, there is no information available regarding the end year of their studies or any specialization within the field of study.