Vivian Franco Nardi

Vivian Franco Nardi is an experienced ERP Analyst currently working at Ativy since December 2020, where responsibilities include SAP environment installation and configuration, ticket support, environment migration, and process improvement. Prior roles include Support Analyst positions at Auto Avaliar and Arion, providing ERP system support and diagnosing hardware/software issues respectively. Vivian also served as a Support Analyst at Mercedes-Benz, providing bilingual customer service and optimizing team documentation. Earlier experiences include roles with Stefanini at Petrobras, Motorola Solutions, IBM, and Kaizen Consultoria, spanning various IT support functions. Vivian holds a degree in Computer Engineering from Universidade São Francisco, completed in 1999.