Rodrigo Alejandro Arteaga is a seasoned operations manager with extensive experience in customer success and business development. Currently serving as a Senior Operations Manager at SkyCom BPO, Rodrigo has also held positions such as Account Manager and Manager of Customer Success at Optimal Media. With a background in operations management at eLunch and roles in business development at LabFellows and team leadership at Blackhawk Network, Rodrigo has developed strong skills in agent development, KPI analysis, and coaching. Education includes a Bachelor of Business Administration from ESI School of Management and a forthcoming Postgraduate Degree in Data Science from ISEADE - FEPADE, complemented by training in data analysis and programming through Codecademy.
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