Vicki O'Brien has a vast professional background in the airline industry and customer service. Vicki served as the Director of Operations at SkyShowtime, a new streaming service launched in Europe. Prior to this, Vicki was the Interim Director of Customer Experience at Cignpost Diagnostics Ltd., providing COVID-19 testing services to various companies and industries. Vicki also had an extensive career at British Airways, holding various leadership roles such as Director of Global Operations and Director of Heathrow Customer Service. Vicki has a diverse educational background with degrees in German, Economics, and Computer Studies from the University of Birmingham.
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