Kimberly Gluck

Director of Sales Operations at SkySpecs

Kimberly Gluck has a diverse work experience spanning multiple industries. Kimberly is currently serving as the Director of Sales Operations at SkySpecs since September 2022. Prior to that, they worked as the Senior Manager of Customer Support at SkySpecs from July 2021 to August 2022. In 2022, they also became a Member at Pavilion in April.

Before joining SkySpecs and Pavilion, Kimberly held various roles at Coupa Supply Chain, powered by LLamasoft. From September 2017 to July 2021, they worked as the Manager of Customer Support. In November 2016, they served as the Customer Operations Lead. Additionally, from November 2014 to November 2016, they worked as a Customer Success Onboarding Technician, where they were responsible for customer communication, managing licenses, and providing excellent customer service.

Kimberly's earlier work experience includes serving as a Certified Clinical Hemodialysis Technician at the University of Michigan Health System from January 2013 to May 2015. In this role, they provided patient care, acted as an advocate for patients, and was a member of the Patient Family Centered Care Committee.

Kimberly also worked as a CCHT at Fresenius Medical Care from March 2011 to May 2013, where they initiated and terminated dialysis treatments, monitored treatment parameters, and ensured safety procedures were followed.

Overall, Kimberly Gluck has demonstrated their expertise in sales operations, customer support, and healthcare administration throughout their career.

Kimberly Gluck completed their Bachelor of Business Administration (B.B.A.) degree in Business Administration and Management, General from Baker College of Jackson from 2014 to 2016. Prior to that, they pursued Pre-Medicine/Pre-Medical Studies at the University of Michigan from 2006 to 2009, but did not obtain a degree in that field. Additionally, they have obtained several certifications including Conducting Motivational 1-on-1 Reviews from LinkedIn in October 2019, HDI Support Center Manager (SCM) from HDI in May 2018, and CCHT (Certified Clinical Hemodialysis Technician) from the Nephrology Nursing Certification Commission (NNCC) in March 2012.

Links

Previous companies

Fresenius Medical Care logo

Timeline

  • Director of Sales Operations

    September, 2022 - present

  • Senior Manager, Customer Support

    July, 2021