Richard Swanwick

Richard Swanwick is an experienced POS Support Technician at Harbortouch since December 2016, specializing in assisting merchants with the technical issues related to point of sale systems and maintaining Windows-based systems. Responsibilities include troubleshooting hardware, software, and network problems, managing an internal ticket system, and communicating effectively with colleagues. Prior to this role, Richard completed an internship at Miller-Keystone Blood Center in September 2017, where responsibilities involved imaging laptops, managing Active Directory user accounts, and resolving technical issues. Richard holds an Associate's degree in Computer Systems Networking and Telecommunications from Lincoln Tech, completed in 2017.