Drew Hynes, PMP CSM SAFe, has a strong background in project management and Agile methodologies. Drew currently serves as the Head of Delivery and Customer Experience at Skyward.
Previously, Drew worked at Bellese Technologies as the Program Director, Product Manager, Delivery Manager, and Agile Coach. Drew led a team in support of the Centers for Medicare and Medicaid (CMS) in the Medicare Payment System Modernization Project (MPSM). Drew'sresponsibilities included managing product delivery, overseeing the conversion of code from COBOL to Java, and developing a conversion schedule and Road Map.
Before that, Drew was at Northrop Grumman, where they held multiple roles including Release Manager, Development Functional Manager, Scrum Master, PMP, Agile Coach, CSM, and SAFe. Drew played a key role in implementing process improvements using Agile methodologies and transitioning from Waterfall to Agile software development. Drew also served as the Project Manager for the CMS decommissioning effort of the Business Rules Engine service.
Drew's work experience also includes a role as a Software Development Manager at General Dynamics Information Technology, where they worked on the Development Effort Consolidation Contract (DECC) for the Centers for Medicare & Medicaid Services (CMS).
Earlier in their career, Drew held management positions at TEOCO Corporation and e.spire/Xspedius Communications, where they focused on managing teams and ensuring high-quality service delivery.
Overall, Drew Hynes has a diverse range of experience in project management, Agile methodologies, and delivery management, making him a valuable asset to any organization.
Drew Hynes, PMP CSM SAFe, obtained a Bachelor of Science degree in Business Administration and Finance from Salisbury University - Perdue School of Business from 1990 to 1993. During the same period, they also earned a Bachelor of Business Administration (B.B.A.) degree in Finance, General from Salisbury University.
Additionally, Drew Hynes holds a Certified Scrum Master (CSM) certification obtained from Scrum Alliance in September 2014. Drew also obtained a PMP Certification (Project Management Professional) from the Project Management Institute, although the exact date of obtaining this certification is not provided. Moreover, Drew Hynes has a SAFe 4.0 Scaled Agile certification, but the institution and date of obtaining this certification are not specified.
July, 2022 - present
Global Head, Customer Enablement: Services Sales And Delivery at ACCELQ
VP, Client Success & Implementations at Passport
Chief Customer Officer at Apprentice.io
Chief Customer Officer at Bloomerang
Chief Ecommerce Channels Officer at Spreetail
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