Sebastian Paul

Sebastian Paul is an experienced IT Specialist with a strong background in providing first and second-line support for a variety of IT-related issues. Currently employed at Skywind Group since October 2020, Sebastian is responsible for maintaining the Incident Database, troubleshooting hardware and software problems, and ensuring high levels of customer satisfaction. Previous positions include IT Specialist at Evolution Gaming and Help Desk IT Support at Stefanini Group, where Sebastian demonstrated expertise in managing user accounts, conducting training in MS Office applications, and publishing support documentation. Sebastian's early career included service in the M.A.P.N, which helped develop strong communication skills.