Steve Harreld

Steve Harreld is a seasoned professional with extensive experience in technology support and customer service. Currently serving as Lead of Technology Support at Slalom, Steve manages customer and vendor relationships, analyzes performance metrics, and coaches a support team while also creating technical documentation. Prior experience at Apple includes roles as Lead Genius, Genius, Technical Specialist, and Operations Specialist, where Steve excelled in building customer relationships and leading a team in a dynamic environment. Additionally, Steve is a skilled freelance musician, performing as a trombonist across various settings, and has worked in the craft spirits industry as a Tasting Room Associate at Copperworks Distilling Co. Steve holds multiple degrees in Brass Performance from the University of Washington and San Jose State University.