Tina Grainger

Tina Grainger is an experienced operations leader with a diverse background in customer service and operational management across various companies. Currently serving as the Director of Operations at Slater and Gordon Lawyers (UK), Tina has also held roles such as Head of Customer Service and Fraud at Argos Financial Services and Senior Vulnerable Lead at Barclaycard. With over 17 years of expertise in the banking and telecommunications sectors, Tina has demonstrated a strong capability in improving performance and customer satisfaction, notably through initiatives like the LIMME Academy at Barclaycard. Previous positions at Vodafone and O2 further enhanced Tina's operational skills, including turning around underperforming sites and effectively managing large teams and outsourcing relationships.