Claudia Kenneally

Claudia Kenneally is a skilled User Experience Manager with extensive experience in customer success and hospitality. Currently at Sleepwave since July 2021, Claudia has also held significant roles at OTA Insight, including Customer Success Team Lead for EMEA. Previous positions include Front Office Shift Leader at Sheraton Grand London Park Lane and Guest Billing Coordinator at Westin Seattle Hotel, where training and effective communication played key roles. Claudia began a professional career in customer service and business consulting, starting with various positions at Panera Bread, Brigham Circle Realty, and Oak Square YMCA. Claudia earned a Bachelor of Business Administration in Management from the University of Massachusetts Amherst and a High School Diploma from Boston Latin School.