Kristijan Kotevski

Integration Support Team Lead at Slice

Kristijan Kotevski has a diverse range of work experience. Kristijan started their career as a Shift Supervisor at Tabana Hotel in 2010. Kristijan then worked as a Lifeguard at the Red Cross of North Macedonia in 2011, 2012, and 2014. In 2013, they worked as a Lifeguard at Austin Pool Pros and briefly as a Store Manager at APS Contractors Inc.

In 2014, Kristijan joined Qatar Airways as a Flight Attendant, where they demonstrated skills in safety, customer service, and administrative duties. Kristijan continued their career in the airline industry in 2019 as a Passenger Service Agent at TAV Airports, handling administrative procedures for passengers.

During this time, Kristijan also gained experience in digital marketing and customer support roles at Slice, a restaurant partnership platform. Kristijan worked as an Account Manager from 2017 to 2019, managing portfolios of Slice Restaurant Partners and providing customer support. Later, they transitioned to a role in Restaurant Growth-Digital Marketing, where they continued to support restaurant partners and exceed goals.

Most recently, Kristijan has been working at Slice as an Integration Support Rep, specializing in platforms such as Google My Business, Apple Maps, TripAdvisor, and Yelp. Their responsibilities include creating, managing, and optimizing listings, reinstating suspended listings, and assisting with adding Slice OO Buttons. Kristijan has also provided support to sales teams and handled customer requests and questions through various channels.

Throughout their career, Kristijan has demonstrated strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Kristijan Kotevski obtained a Bachelor's degree in Tourism and Travel Services Management from St. Clement of Ohrid University of Bitola. Kristijan attended this university from 2010 to 2014. Before that, from 2006 to 2010, they completed their high school education at OUTU Vanco Pitoseski Ohrid, where they earned their High School Diploma in Tourism Technician. Additionally, they have obtained certifications such as SEO from Udemy in June 2020 and Service Excellence Program & SEP from Qatar Airways in January 2015.

Links

Timeline

  • Integration Support Team Lead

    July, 2021 - present

  • Integration Support Rep

    November, 2019

  • Restaurant Growth Digital Marketing

    January, 2019

  • Account Manager

    May, 2017