Jill Guiffre

Jill Guiffre has a diverse work experience. Jill began their career in 2014 at Beacon Light Behavioral Health System as a Mental Health Technician and Blended Case Manager. In 2017, they joined Colibri Group as a Regulatory Compliance Specialist and Customer Service Representative. Most recently, in 2021, they began working at SlickText as a Customer Service Specialist.

Jill Guiffre obtained an Associate's degree from the Pittsburgh Institute of Mortuary Science in 2013, where they studied Funeral Direction/Service. Jill then went on to complete a Bachelor of Science in Mortuary Science and Embalming/Embalmer from Gannon University between 2009 and 2013. In addition, they have obtained various certifications from LinkedIn, including Business Etiquette: Phone, Email, and Text, Customer Service Foundations, Customer Service: Call Control Strategies, Delivery Tips for Speaking in Public, Having an Honest Career Conversation with Your Boss, How to Position Yourself for Promotion, How to Speak So People Want to Listen, Listening to Customers, Overcoming Obstacles for Promotion, Quality Standards in Customer Service, Serving Customers in a Continuously Changing World, Speaking Confidently and Effectively, Talking to Customers, Using Customer Surveys to Improve Service, Work on Purpose, 15 Secrets Successful People Know about Time Management (getAbstract Summary), Building Rapport with Customers, Customer Service Mastery: Delight Every Customer, Customer Service in the Field, and Customer Service: Knowledge Management, all obtained in July and June of 2022.