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Andrew Middlebrook

Customer Success Manager / Senior Project Manager at Slingshot Simulations

Andrew Middlebrook has a diverse work experience spanning over three decades. Andrew has held various roles in different companies, showcasing their expertise in project management, technical consulting, and customer success.

In their most recent role at Slingshot Simulations, as a Customer Success Manager and Senior Project Manager, Andrew works closely with the team on strategic project management and solution delivery for the world's first Internet of Simulation platform. Andrew ensures excellence in delivering solutions to clients by understanding their needs and aligning them with team skills and availability.

Before that, as a Client Partner and Senior Project Manager at Parallax, Andrew focused on understanding customers' organizational challenges and driving business performance through digital transformation solutions.

As a Technical Consultant at Cindercone Solutions Limited, Andrew provided consulting services on Magma software. Andrew engaged in various activities, including installation and updates, creating new Magma RunSets, collaborating with different teams, and creating project documentation.

Prior to these roles, Andrew Middlebrook gained experience as a Manager and Owner of PollyParrot, where they provided English Language Services to businesses, adults, and children. Andrew also worked as a Technical Project Manager at AXA Investment Managers, managing technical aspects of websites and supporting the content management system.

During their tenure at Acquire Services Ltd, Andrew held the position of Development and Operations Manager, where they analyzed and improved the E-Procurement system and managed the development of sites for key business users.

Earlier in their career, Andrew served as a Senior Analyst and Project Manager at INTRASOFT International, maintaining and supporting the European Union web-based Project Management Tool. Andrew also worked as a Technical Manager and Consultancy and Services Manager at Simulation Solutions Ltd., specializing in machine and factory simulation and architecting a business-to-business portal for the aerospace supply chain.

Furthermore, Andrew Middlebrook served as a Project Manager at VR Solutions Ltd, overseeing the development and clinical trials of MistVR, a laparoscopic surgical trainer. Andrew also gained experience as a Research Engineer at Advanced Robotics Research Ltd.

Overall, Andrew Middlebrook's work experience demonstrates their versatility in project management, technical consulting, customer success, and a keen focus on delivering effective solutions to clients.

Andrew Middlebrook earned a Bachelor of Science degree in Applied Physics from the University of Sunderland, which they obtained between 1983 and 1987. Prior to this, they attended North Halifax Grammar School, where they completed their A-levels. In terms of certifications, Andrew obtained a Teaching English as a Foreign Language (TEFL) certificate from i-to-i TEFL in September 2008. Andrew also became an Associate Member of the Institute of Physics in July 1987. Additionally, they hold a membership with the Royal Institute of Navigation, although the specific details of when and where they obtained it are not provided. Lastly, Andrew has indicated an interest in the Prince 2 Foundation certification, but no further information is given about it.

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Timeline

  • Customer Success Manager / Senior Project Manager

    March, 2022 - present

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