Robotics Field Engineer

Description

Slip Robotics is a fast-growing robotics startup specializing in the development of innovative autonomous mobile robots for various industrial applications. We are seeking an experienced and highly motivated Robotics Field Engineer to join our team and contribute to the deployment, service, and monitoring for our robotic solutions.

As a Robotics Field Engineer, you will play a critical role in shaping the future of our products, working closely with customers and internal engineering teams to ensure the successful operation of our robotic system.

Responsibilities:

• Travel to customer locations across the United States for on-site installation of our cutting-edge robotic systems.
• Provide comprehensive training to users on the functionality and operation of the robotic solutions.
• Collaborate closely with customers to gather feedback on system operation and contribute to refining operating models.
• Offer technical troubleshooting assistance to on-site technicians, aiding in resolving challenges they encounter.
• Conduct training sessions for new technicians, ensuring they are well-equipped to handle the robotic system.
• Create and maintain detailed supporting documentation for standard procedures, empowering technicians to handle various scenarios effectively.
• Proactively monitor dashboards to identify potential technical issues and dispatch timely support as required.
• Compile and analyze usage metrics, providing valuable insights to both internal and external stakeholders.