Jacqueline Groh

Jacqueline Groh has a diverse work experience in various IT roles. Jacqueline started their career as a Service Desk Analyst at One-Touch Direct / IBM in May 2013 and worked there until July 2014. Jacqueline then joined W.S. Badcock Corporation as an RSS IT Support from July 2014 to November 2014. In 2015, they joined HighPoint Solutions and held multiple roles including Service Desk Analyst from January 2015 to September 2016, Release Manager / System Administrator from September 2016 to July 2018, and IT Account Supervisor from July 2018 to May 2019. From June 2019 to June 2021, Jacqueline worked as a DevOps System Administrator at 24 DATA, Inc. Most recently, they are currently employed at Slipstream IT as an End User Support Specialist, a role they started in April 2022.

Jacqueline Groh completed their Associate's Degree in Information Technology Support Specialist from Hillsborough Community College from 2012 to 2014. Jacqueline also obtained a Certificate in Computer Operations and Programming from the Cleveland Institute of Technology, but the start and end years for this certification are not provided. Additionally, they have acquired various certifications over the years, such as Microsoft Office 365: Deployment, Windows 10: Security, Windows 10: Managing Admin Tasks Essential Training, Windows 10: Supporting Users Essential Training, Windows as a Service: Planning Deployment, Introduction to Microsoft 365 for IT Pros, Learning Ansible, DevOps Foundations, Office 365 for Administrators: Supporting Users Part 2, Learning Microsoft Power BI Desktop, Office 365 for Administrators: Supporting Users Part 1, AWS for DevOps: Continuous Delivery and Process Automation, DevOps with Visual Studio Team Services, Networking Foundations: Networking Basics, Windows 10: Administration, IT Service Desk Careers and Certifications: First Steps, Programming Foundations: Fundamentals, Web Development Foundations: Full-Stack vs Front-End, and MTA: Windows Operating System Fundamentals - Certified 2016. Jacqueline obtained the most recent certification, Microsoft Office 365: Deployment, from LinkedIn in June 2022.