Renata Mauro is a seasoned professional with extensive experience in operations and market research. Currently serving as the Coordenadora de operações at SM Services since May 2023, Renata previously held the position of Líder de pré-vendas at Vertown, where responsibilities included managing outbound pre-sales teams, CRM systems, and strategic goal monitoring. Renata also contributed as an Analista de Inteligência de Mercado e Comercial, focusing on data analysis and market trends. Prior roles include assisting in research and development at BTA, consulting at CP2, and interning at Fundação IPEAD-UFMG. Renata holds a Master's degree in Sociology and a Bachelor's degree in Social Sciences from Universidade Federal de Minas Gerais, complemented by a Data Analytics course from Awari.
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