Rachel Hillel

Rachel Hillel is a seasoned professional in the coffee and retail industries, currently serving as User Insights Leadership at KaldiMarket, Inc., a blockchain-focused platform for green specialty-grade coffee trade. Hillel has held significant roles such as Asset Manager at both Small Batch Coffee Roasters and Baker & Spice, and previously as COO at ARMS Management Co. Other impactful positions include Brand, Marketing & Innovation Director at Coffeesmiths Collective Limited, and Head of Food & Beverage Development at Hotel Chocolat, where concept and market strategy were key focuses. Hillel's experience also extends to international insights and strategy development at Pret A Manger, and client direction for consumer data analysis at dunnhumby. Hillel began a career in site research at Tesco after earning a Bachelor’s degree in Geography from the University of Leeds.