Durgesh Kumar is an accomplished professional with extensive experience in business strategy, operations, and product development. Currently at SBFC Finance Limited since November 2017, Durgesh focuses on business strategy and product management. Prior to this role, Durgesh co-founded Capzest, serving as Head of Operations from March 2016 to February 2018, where responsibilities included managing lending operations, optimizing processes, and enhancing customer experience. Durgesh also worked at OYO Rooms as a Customer Experience Associate, improving operations and sales efficiency. Early career experiences include architectural roles at CPG Corporation and Philips, contributing to significant projects and design initiatives. Educational background includes a degree from the Indian Institute of Technology, Kharagpur.