Naj-Lah Toussaint has extensive experience in telecommunications, currently serving as the Manager of VoIP Services at Smart City Telecom since June 2022. As a Senior Infrastructure Engineer at Cleary Gottlieb Steen & Hamilton LLP since October 2002, Naj-Lah has implemented and maintained voice and video systems, overseeing PBX systems for approximately 6,800 endpoints across multiple locations. Previous roles include Telecommunications Consultant at Cosentini Information Technologies and Senior Systems Design Specialist at NextiraOne, where Naj-Lah focused on VoIP systems and client infrastructure improvements. Additional experience includes positions at Williams Communication, Shared Technologies, and Essex House, emphasizing system design and telecommunications management. Naj-Lah's education includes studies at Los Angeles City College and specialized training in Cisco Communications and Unity Connection Administration.
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