Jerry Lipsey

Jerry Lipsey is a seasoned professional with extensive experience in quality assurance, account management, and law enforcement. Currently serving as the Quality Assurance Manager at Smart Communications since January 2019, Jerry focuses on ensuring compliance with policies, customer satisfaction, and timely issue resolution. Prior to this role, Jerry worked as an Account Manager at Lattice Incorporated, where the emphasis was on fostering client relationships to drive revenue. Jerry's background includes a significant tenure in law enforcement, rising through the ranks from Patrolman to Chief of Police, and managing jail operations. Additionally, Jerry has military experience as an Armor Specialist and Company Training NCO in the United States Army. Educational credentials include attendance at multiple institutions such as Valdosta Technical College and Columbus State University.