G M. has extensive experience in service assurance and business analysis, currently serving as a Service Assurance Manager at Smart DCC since January 2018. Prior roles include Business Assurance Analyst and Caregiver. G M. has a history of consulting with Engage Consulting, where responsibilities included quality assurance of project documentation and leading testing initiatives for notable energy companies, such as Centrica Energy and Edf Energy. Previous positions include Senior Governance Analyst at Gemserv and Business Implementation Manager at Centrica. G M. began a career in the energy sector in 1998 as an Entry Process Test Analyst at ELEXON and has developed a robust foundation in business processes and regulatory compliance throughout. Academic qualifications include a Master’s in Business Administration and a Bachelor of Arts in Business Studies, both from Liverpool John Moores University.
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