Val Cumberland

Val Cumberland is a seasoned professional with extensive experience in customer engagement, communications, and marketing across various sectors. Currently serving as the Senior Customer Engagement Delivery Manager at Smart DCC since August 2022, Val provides strategic direction for customer engagement initiatives. Prior roles include leading communications and engagement at Bedfordshire Fire and Rescue Service, and executive leadership in business development and marketing at Buckinghamshire College Group. Val has also contributed as Head of Marketing and Communications at Hertford Regional College and held a senior position at the Skills Funding Agency, managing a large team and budget to enhance brand visibility for key national initiatives. Val Cumberland holds a Post Graduate Diploma in Management Studies and a Higher National Certificate in Business and Finance from the University of Bedfordshire.