Sabina Nicoară

Technical Support Analyst at Smartcare

Sabina Nicoară has a diverse work experience spanning over several companies. Sabina started their career as a Store Cashier at OFFICE SHOES Romania from September 2008 to November 2011. Sabina then worked as a Beauty Adviser at YVES ROCHER ROMANIA from August 2012 to December 2013, where they gained valuable sales experience in the cosmetics industry.

In 2014, Sabina joined IDM - A Canon Company as a Data Entry/ Back-Office professional. Sabina'smain responsibilities included handling client complaints for a financial institution, using various software programs such as Outlook and Excel, and ensuring accurate documentation and resolution of issues. Sabina worked in this position until October 2019.

From October 2019 to September 2021, Sabina worked at Legentic as a Digital Investigator focusing on Quality Assurance and Customer Support. Sabina was responsible for investigating stolen objects, primarily in the field of vehicles, using search engines, websites, and social media platforms to gather relevant information. Sabina'srole required resourcefulness and knowledge of effective search techniques.

Currently, Sabina is working at Smartcare as a Technical Support Analyst since October 2021. Sabina'smain responsibility is to provide prompt and accurate responses to client inquiries through email. Sabina also performs testing to ensure the software's functionality is intact.

Overall, Sabina Nicoară has gained experience in customer service, sales, data entry, digital investigation, and technical support throughout their career.

Sabina Nicoară completed a course in Software Testing at the Accredited Școala Informală de IT in 2019. In the same year, they also took a course called "Intro in IT" at the same institution. Earlier, they graduated from Lucian Blaga University of Sibiu with a degree in Journalism, though the exact years of their education at this university are not provided.

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Timeline

  • Technical Support Analyst

    October, 2021 - present