Suman Sivapatham

Suman Sivapatham is an experienced IT professional with a strong background in desktop support, currently serving as a Senior Desktop Support Technician at SmartCentres REIT since March 2022. Expertise includes providing multi-level IT support, deploying new technologies, troubleshooting customer issues, and ensuring a high-quality customer experience. Previous roles include Senior Desktop Support Analyst positions at Kyndryl, Wipro Limited, and CompuCom, focusing on enhancing executive productivity and managing data center operations. Suman has consistently demonstrated a commitment to exceptional customer service while managing complex IT environments, supporting a variety of hardware and software solutions across multiple organizations. Education includes obtaining an OSSD from Sir William Osler H.S.