Lara Zanette is currently the Head of Customer Experience at SMARTCIC Global Services, where they ensure the efficiency and alignment of internal processes to deliver exceptional customer experiences. Previously, they served as a Senior Customer Success Manager and Customer Success Manager at Expereo, specializing in global internet connectivity and helping customers navigate the sales and support process. Lara has also held positions as a Sales Manager at Geox and a Sales Assistant at Inditex. They obtained their degree from the Università degli Studi di Trieste between 2006 and 2011.
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