Cristina Moise (Rotari)

Customer Success Lead at SmartDreamers

Cristina Moise (Rotari) has a diverse and extensive work experience. Cristina started their career at 2Checkout in 2013, where they worked as a Customer Service Representative for one year. Cristina then transitioned to the role of an Online Sales Manager and later became a Business Development Representative.

In 2016, Cristina took on the role of an eCommerce Business Consultant, focusing on the UK, Nordics, and CIS markets. Cristina continued to excel in their career and was promoted to the position of a Customer Success Manager in 2018.

After working for 2Checkout for five years, Cristina moved to SmartDreamers in 2018. There, they initially served as the Strategic Partnerships Manager and Team Lead Inside Sales. Cristina then took on the role of a Customer Success Strategist.

Throughout their career, Cristina has demonstrated strong customer service and sales skills and has proven to be a valuable asset in building strategic partnerships and ensuring customer success.

Cristina Moise (Rotari) holds a Master's degree in International Business Communication, which was obtained from Academia de Studii Economice din București from 2016 to 2018. Prior to that, they completed their Bachelor's degree in Finance & Banking at Universitatea “Alexandru Ioan Cuza” din Iași from 2010 to 2013, focusing on Banking, Corporate, Finance, and Securities Law.

In addition to their formal education, Cristina Moise (Rotari) has obtained certifications in Employer Branding to Attract Talent from LinkedIn in April 2020 and in Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER in May 2023. Cristina has also completed a certification in Designing Your Inbound Recruitment Process from SmartDreamers, although the specific month and year of attainment are not provided.

Links

Timeline

  • Customer Success Lead

    July 1, 2023 - present

  • Customer Success, Strategist

    November, 2019

  • Strategic Partnerships Manager/Team Lead Inside Sales

    November, 2018