Irene Ehrengruber

Solution Engineer at Smarter Ecommerce

Irene Ehrengruber has a diverse work experience spanning multiple roles and industries. From 2015 to 2017, they worked as a Clerk in Citizenship Law at Land Oberösterreich. In this role, they were responsible for handling administrative tasks related to citizenship law.

In 2017, Irene joined Smarter Ecommerce (smec) as a Customer Success Manager. Irene excelled in this role for nearly three years, providing exceptional service to clients and ensuring their success with the company's products and services. As a Customer Success Manager, Irene focused on building strong relationships with clients and ensuring their satisfaction.

In 2020, Irene was promoted to the position of Teamlead Customer Success Manager at Smarter Ecommerce. In this role, they took on additional responsibilities, leading a team of customer success managers and overseeing the success of a larger client portfolio.

Furthermore, Irene took on the role of Client Lead in December 2020. In this position, they became involved in driving data-driven projects with committed clients in online marketing and ecommerce. Irene played a key role in providing insights and deriving action points from the data, as well as cooperating with clients to address strategic topics.

Currently, Irene holds the position of Solution Engineer at Smarter Ecommerce, starting in April 2022. In this role, they design concrete solutions for software products and digital advertisement services based on client needs, industry best practices, and data. Irene also provides valuable feedback from the market to the organization, helping develop new products and services.

Overall, Irene Ehrengruber has demonstrated a strong work ethic, adaptability, and expertise in customer success, client management, and solution engineering. Irene'sexperience in both government and private sectors has provided their with a well-rounded skill set and the ability to excel in various roles.

Irene Ehrengruber earned a Bachelor of Business Administration - BBA degree in Business Administration and Psychology from Ferdinand Porsche FERNFH. Irene completed their education at the institution from 2018 to 2021.

Links

Timeline

  • Solution Engineer

    April, 2022 - present

  • Client Lead

    December, 2020

  • Teamlead Customer Success Manager

    February, 2020

  • Customer Success Manager

    May, 2017