Nicholas Gay is a seasoned professional in account management and client services, currently serving as a Strategic Account Specialist at SmartFinancial since July 2015, where responsibilities include maintaining and expanding relationships with key customers. Prior roles at SmartFinancial include Client Services Manager, Senior Account Executive, and Account Executive, each focusing on customer retention, relationship building, and account optimization. Nicholas has experience in coordinating teams and enhancing client interactions through strategic communications. Earlier professional exposure includes positions at Avant as a Customer Service Specialist and roles in the service industry, such as Golf Course Maintenance and Ski Technician. Nicholas holds a Bachelor of Science in Anthropology and History from Loyola University Chicago and has a background in archaeology from the Balkan Heritage Foundation.
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