Sanne van der Burg

Account Manager at SmartHOTEL

Sanne van der Burg has a diverse work experience in the hospitality industry. Sanne is currently an Account Manager at SmartHOTEL since March 2023. Prior to this, they worked as an Account Manager Import/Export at Bunnik Creations from February 2020 to February 2023. Before that, they served as a Reservations Manager at Europe Hotels Private Collection in 2019. Their previous role at Park Hyatt was as a Food and Beverage Manager, where they managed a team of 60 members and successfully opened a new bar, Ses Oliveres. Sanne also organized luxury hospitality events to enhance the brand reputation. Before Park Hyatt, Sanne worked as a Food and Beverage Manager at Hilton London Olympia from December 2016 to November 2017, increasing customer satisfaction by 7.4% yearly. Sanne also assumed the role of Front of House Manager at the same hotel from April 2015 to November 2016, focusing on talent development and operational effectiveness. Prior to that, they were an Assistant Front of House Manager at Hilton, leading a team of 26 members from April 2013 to April 2015. Sanne started their career as a Hilton Elevator General Management Graduate at Hilton Hotels & Resorts, gaining experience in business development, finance, operations, and human resources. Sanne also worked as a Front Desk Agent at Hilton Amsterdam in 2011, where they welcomed guests, provided information, and up-sold services. During their early career, Sanne completed various internships and student jobs.

Sanne van der Burg attended St. Laurens College from 2001 to 2005, where they obtained a HAVO degree in subjects such as English, French, Economics, Music, and Biology. From 2006 to 2007, Sanne studied at TIO Hogeschool Hospitality en Toerisme, completing a program that included English, Spanish, NIMA-A, Rooms Division Management, Hostess, Codeco, and Toerism. Lastly, from 2007 to 2010, Sanne attended Hotelschool The Hague - International University of Hospitality Management, earning a Bachelor of Business Administration in Hotel Management. The field of study for this degree is not specified.

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