Marie-Therese Masterson has a diverse range of work experience spanning different industries. Their most recent position is as a Team Lead & Senior Customer Success Manager at Smartling, where they started in August 2021. Prior to that, they worked as a Customer Success Manager at Smartling from March 2020 to July 2021.
Before joining Smartling, Marie-Therese held the role of Event Manager at Women in Localization Ireland starting in January 2023. Prior to that, they worked at TransPerfect as an Account Manager from May 2016 to July 2019. Their responsibilities included building and nurturing client relationships, identifying opportunities for growth, and onboarding clients to technology.
Earlier in their career, Marie-Therese was an Export Executive at Balvi Gifts S.L., managing international client and distributor relationships, preparing for entry into the US market, and coordinating logistics. Marie-Therese also served as an Operations & Franchise Manager at International Development Enterprise Group, S.L., overseeing procurement, logistics, HR, and supporting franchisees.
Marie-Therese's work experience also includes roles such as an Export Market Executive at Lifes2good, providing sales and marketing support, and conducting market research. Marie-Therese worked as a Customer Business Development/Sales at Procter & Gamble, and as an International Business Systems & Franchise Manager at Mediterranean Food and Wine Ltd./Zumo Juice Bars, handling franchise applications and contracts.
Earlier in their career, Marie-Therese worked as a Marketing Assistant at Bord Bia - The Irish Food Board, developing export strategies and organizing meetings with international buyers. Marie-Therese also gained experience as a Quality Assurance Engineer at SDL-TRADOS during a Co-Operative Education program.
Overall, Marie-Therese Masterson has gained comprehensive experience in customer success, account management, event management, international business, and marketing across various industries.
Marie-Therese Masterson completed their Bachelor of Arts (BA) in Applied Languages with Computing from the University of Limerick between 2000 and 2004. Marie-Therese then pursued a Master of Science (MSc) in Management from UCD Michael Smurfit Graduate Business School in 2009 and 2010. In 2011 and 2012, they obtained a Graduate Diploma in International Growth from the same institution.
August, 2021 - present
March, 2020
Strategic Marketing Director, Client Connectivity at Intel
Director Client Management at Microsoft
Senior Director, International Industrial Engagement at Northrop Grumman
Director, Engineering Success Center at Colorado State University
Vp, Customer Experience & Design at Mastercard
Access the worlds's biggest network of public org charts
Learn more