Roman Mills

Roman Mills, MBA, Six Sigma Black Belt, is a seasoned professional with extensive experience in customer success and account management across various organizations. At Smartlinx, Roman serves as a Senior Customer Success Manager, overseeing a $12M account portfolio and enhancing subscription growth by analyzing market trends. Previously, Roman held the position of Senior Account Manager at Sage, managing a $20M portfolio and driving customer retention through strategic relationships and innovative solutions. Roman's early career includes roles at Comcast Business and Metronome LLC, focusing on business acquisition, client relations, and purchasing strategies. Roman holds a Bachelor of Business Administration (BBA) in Accounting and Business/Management from Argosy University.