Erica G.

Erica G. serves as the Head of Customer Success for South and Central Europe at Smartly.io, with a career trajectory that includes roles such as Global Client Partner and Customer Success Manager. Prior experience includes Senior Growth Manager at GOODIEBOX and Global Online Marketing Manager positions at HelloFresh, complemented by a background in global digital marketing at Nestlé Waters and online marketing at Springlane GmbH. Erica G. has also contributed to CEMS as a Social Events Manager and served as a CEMS Business Consultant for Whirlpool Corporation, focusing on SMART HOME and IoT. Erica G. holds a Master of Science in International Management from CEMS and a Bachelor of Business Administration and Management from Università Bocconi, both with high academic distinction. Additionally, prior internship experience at L'Oréal further enriches the professional background.