Heini Ulmanen

Head Of Customer Education at Smartly

Heini Ulmanen is currently the Head of Customer Education at Smartly, where Heini designs and implements customer education programs. Prior to this, Heini worked as a Global Training Manager and Senior Customer Success Manager at the same company. Heini has experience as a Freelance Writer, a Client Solutions Manager at Facebook, and as a Strategic Planner at Dagmar. Heini holds a Master's degree in Business and Economics with a focus on Marketing, accounting, and HR.

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  • Head Of Customer Education

    April 1, 2023 - present

  • Global Training Manager

    November, 2021

  • Senior Customer Success Manager

    February, 2019

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