Heini Ulmanen is currently the Head of Customer Education at Smartly, where Heini designs and implements customer education programs. Prior to this, Heini worked as a Global Training Manager and Senior Customer Success Manager at the same company. Heini has experience as a Freelance Writer, a Client Solutions Manager at Facebook, and as a Strategic Planner at Dagmar. Heini holds a Master's degree in Business and Economics with a focus on Marketing, accounting, and HR.
April 1, 2023 - present
November, 2021
February, 2019